Last updated October 2026
Processing time
To guarantee quality and eliminate waste, every piece is custom-crafted on demand. Printing and processing typically take 3–5 business days before your order is dispatched to the carrier.
Delivery times
Once your order leaves us, delivery depends on where it is going. Estimates start from the ship date.
- Central Valley and Northern California: 1–3 business days
- Rest of the continental U.S.: 3–7 business days
- Alaska, Hawaii and U.S. territories: 5–10 business days
Shipping rates
Shipping is calculated at checkout from your cart and delivery address. Enter your delivery details to see the available rates and any qualifying free-shipping offer before you pay.
Tracking your order
You will get a confirmation email when you order and another with tracking once it ships. You can also open your order any time from the link in that email, or from your account.
Wrong address or missing package
If you spot a mistake in your address, contact support right away and we will try to fix it before the label is printed. If your tracking shows delivered and nothing arrived, check with neighbors and your building, then reach out and we will help sort it.