Last updated October 2026
Made-to-order policy
To eliminate dead stock and waste, every item is custom-crafted on demand specifically for you when you order. Because we do not hold warehouse inventory, we cannot offer returns or exchanges for sizing issues or buyer's remorse. Please check the detailed size chart on each product page before checking out.
Damaged or misprinted items
Quality is our priority. If an item arrives damaged, defective, or the print is incorrect, contact us within 14 days of delivery. Include a clear photo of the issue and your order number, and we will immediately rush a free replacement to you.
Refunds
Refunds are only issued if a replacement for a defective or damaged item is not possible, or if a package is confirmed lost in transit by the carrier. Approved refunds are processed to your original payment method.
Wrong address or returned to sender
If a package is returned to us due to an incorrect or incomplete address provided at checkout, the customer is responsible for the reshipment costs. Please double-check your unit numbers and zip codes.